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Website Terms and Conditions

Website Terms and Conditions

Introduction

Welcome to our website. This website is operated by Imani fitness Pty Ltd ABN 22602835021 trading as Imani Tribe Transformations. By browsing, using or accessing this Website, you are agreeing to comply with and be bound by the following disclaimer, together with our terms and conditions of use. If you don’t agree to these terms & conditions, please don’t use or access this Website. Imani fitness Pty Ltd may change these terms and conditions from time to time, so you should check these terms and conditions regularly.

The information contained in this website is for general information purposes only and is provided by Imani fitness Pty Ltd (hereinafter referred to as Imani Tribe Transformations). While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You need to make your own enquiries to determine if the information or products are appropriate for your intended use.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you may be able to link to other websites which are not under the control of www.imanifit.com. We have no control over the nature, content and availability of those websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, www.imanifit.com

takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Eligibility

We have the right to refuse to deal with you, at any time, at our sole discretion, including the suspension or termination of your account, if we believe that you may or will bring our reputation, those individuals who represent us in the market place and our other users into disrepute or otherwise will interfere with other parties’ rights to have reasonable use of and access to the Website or to the contents and components of the Website or are in any way in breach of these terms and conditions.

Your use of this Website

You must not:

use this Website (including by posting content) in a manner that violates a law or regulation of any country or may cause harm, distress or loss to any person;

disrupt, interfere with, reverse engineer or compromise the security of this Website or any software or hardware used in connection with this Website; or

restrict, inhibit or interfere with any other user’s use or enjoyment of this Website.

Copyright notice

This website and its contents are the copyright of www.imanifit.com– © 2020. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following. You may print or download contents to a local hard disk for your personal and non-commercial use only. You may copy some extracts only to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. You may not transmit it or store it on any other website or other form of electronic retrieval system.

Payment

You agree to pay, and authorise Imani Fitness Pty Ltd’s third party payment processor to charge using your selected payment method and payment plan, for all applicable fees and taxes that may accrue in relation to your subscription to use our Services or purchase our products. All fees are in AUD or USD and are non-refundable except as required by law.

All prices, discounts and promotions posted on this Site are subject to change without notice. The price charged for a product or Service will be the price advertised on this Site at the time the order is placed, subject to the terms of any promotions or discounts that may be applicable. The price charged will be clearly stated in your order confirmation email. Price increases will only apply to orders placed after the time of the increase. Posted prices are inclusive of all applicable taxes. Imani Tribe Transformations is not responsible for charges, import charges, bank fees, or foreign exchange rates applied by your Credit Card Company and/or financial institution. You are responsible for providing complete and accurate billing and contact information to us.

We may suspend or terminate the Services if fees are 21 days past due date.

Refund policy

Refund Policy on myPersonalised eCoaching program, coaching calls, E-course, Online Web / App Based Coaching Services

All online purchases for Imani Tribe Transformations myPersonalised eCoaching program, coaching calls, E-course, Online Web / App Based Coaching Services are strictly final and no refunds will be given under any circumstances.

To value your time, our time, and the importance of appointments to all our clients, our personalised coaching call consults are non refundable if you miss your consult or cancel with less than 24hrs notice because someone else could have taken that spot. If notice is given within 24 hours of the consultation, your consult will be rescheduled at no fee. This notice is to be given in business hours by calling 0433882228 only.

In closing, by continuing or ticking that you have read and understood our Terms prior to purchasing one of our services or products, you are waiving any rights, claims or justification for a refund under any circumstances.

Disclaimer

The content on Imani Tribe Transformations’ website is for information only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Individual advice about your own health should be sought from your health professional.

ARBITRATION of Disputes

This website is controlled by Imani Fitness Pty Ltd. It can be accessed by most countries around the world. By accessing our website, you agree that any dispute, controversy or claim arising out of or relating to these Terms, or the breach, termination or invalidity thereof, where you are situated outside of Australia will be settled by arbitration in accordance with the UNCITRAL Arbitration Rules as at present in force.

The appointing authority shall be the Australian Centre for International Commercial Arbitration. The number of arbitrators shall be one (1). The place of arbitration shall be Melbourne, Australia. The language to be used in the arbitral proceedings will be English.

Furthermore, any action to enforce this User Agreement shall be brought in the federal or state courts You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

Website/online privacy

The Privacy Policy outlines our approach to online privacy issues regarding Personal Information collected through our website https://www.imanifit.com

Imani Fitness Pty Ltd will handle personal information collected online with the utmost care, and will not knowingly use it in ways not explicitly consented to by the user who supplied the information and to whom the information refers.

Imani Fitness Pty Ltd will handle Personal Information collected online consistently with the way that it handles Personal Information collected offline. Other matters specific to our handling of Personal Information online are set out below.

a) Cookies

No Personal Information is collected by Imani Fitness Pty Ltd when individuals visit our website, unless they chose to provide it to us (for example, by sending us emails through our website). However, we may collect certain data that does not identify individuals (sometimes called “web log information”) when they visit certain pages (such as the type of browser and operating system they have). We may also use “cookies” which are small files that are stored on computer and that manage the security and navigation process of the site. Users can choose to block these cookies but some portions of the site may not function correctly if they do. This type of data is collected for statistical purposes only, and while cookies will identify a computer, they are unlikely to identify users personally.

b) Email/SMS marketing

We will not distribute our marketing material via SMS unless customers have consented to this. This is a requirement of the Spam Act 2003. Further, customers can unsubscribe from our e-newsletter or other bulletins by using the “unsubscribe” facility contained in each electronic publication we send. Occasionally, Imani Fitness Pty Ltd will send promotional email messages to prospective customers to market a service or activity. This will only be done on the reasonable belief that customers would be interested in the subject matter. In every case customers will be provided with clear and simple instructions on how to be removed from our mailing list

c) Site security policy

Our website uses up-to-date technology to maximise the security of user’s Personal Information. Imani Fitness Pty Ltd places great importance on the security of all information associated with our customers. Our security and privacy policy are continually reviewed and updated, the user information is accessed by authorised personnel. We aim to prevent accidental manipulation, destruction, use, disclosure loss or unauthorised access of data. However, you acknowledge that the personal information you voluntarily share could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorised manner. You agree to notify us for any breach of security or unauthorised use of your information.

d) Hyperlinks to other websites

Our web site contains links to other web sites which we do not control; they are not covered by our Privacy Policy. If users access other websites using the links provided, operators may collect information from users and use it in accordance with their privacy policy, which may differ from ours. We have no control over the types of information the site owners choose to collect and how they use it.

e) Social Networking Acceptable Use Policy

Imani Fitness Pty Ltd encourages all comments on any of our social networking pages (Facebook, YouTube, Twitter), as we would like to hear from our fans, clients, friends and staff. Customer views, news, ideas, insights and criticisms about Imani Fitness Pty Ltd are very important to us, yet the social networking sites must not be used to abuse others, expose others to offensive or inappropriate content, or for any illegal purpose.

It is the user’s responsibility to protect their personal privacy when using our social networking pages. We advise users not to include any Personal Information of either themselves or of others in their posts to the wall (such as email addresses, private addresses or phone numbers).

In addition, it is recommended to refrain from posting materials to the page that infringe the intellectual property rights of others and not to include internet addresses or links to websites, or any email addresses in posts to the wall.

Any information posted to the Imani Fitness Pty Ltd Social Networking pages (Facebook, Instagram, LinkedIn, YouTube, Twitter) is recorded and used for the purpose of administering pages and addressing any comments made, while no attempt will be made to identify users except where authorised by law.

We are not responsible for the privacy practices or content of social networking pages (Facebook, Instagram, LinkedIn, YouTube, and Twitter). The responsibility of Imani Fitness Pty Ltd is limited to our own postings made on our Facebook page “Imani Tribe Transformations.”

Collection of Personal and Sensitive Information

For the purposes of this Statement, “Personal Information” is characterised as being information or an opinion about an individual whose identity is apparent or can reasonably be ascertained from that information or opinion. “Sensitive information” means health information about an individual.

All information collected by Imani Fitness Pty Ltd is done so on a voluntary basis. There are many aspects of the site, which can be viewed without providing information, however, to access our programs customers are required to submit personally identifiable information.

The types of Personal Information generally collected by us include name, address, date of birth, mobile and telephone numbers, e-mail address, credit card or bank account details, occupation and employer, driver’s licence number and emergency contact details.

The types of Sensitive Information generally collected by us include information relating to health issues that is necessary to properly advise customers about fitness training. The types of health related information include medical history, whether individuals are using medication, smoke or are pregnant and other health related information. We will obtain specific consent in circumstances where it is necessary to collect sensitive information.

What types of personal information do we collect?

When ordering or registering on our site, as appropriate, you will be required to provide your name, email address, and mobile phone number. At the time of registration you will be asked to provide payment card information (including your credit card number, expiry date, and CVC/CVV) in order to register; however, this payment card information is sent directly to our payment card processor. Imani Fitness Pty Ltd only receives a random electronic token over an encrypted connection from the payment processor that confirms the transaction has been completed. We do not receive a copy of your payment card information.

When do we collect information?

We collect information from you when you register on our site, respond to a survey, fill out a form, Use Live Chat or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

– To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

– To improve our website in order to better serve you.

– To allow us to better service you in responding to your customer service requests.

– To administer a contest, promotion, survey or other site feature.

– To send periodic emails regarding your order or other products and services.

– To follow up with them after correspondence (live chat, email or phone inquiries)

Children

Our products and services are not intended for or available to children under the age of 18 years. If you are under the age of 18 years, please exit our website.

Disclosure of Personal Information To Third Parties

We may disclose relevant personal information to third parties when necessary. For example, we do share your information with trusted third parties who provide support in running this website including email management. All parties will keep your information confidential and will never be shared with unrelated third parties. In no other instance will Imani Fitness Pty Ltd disclose or share your personally identifiable information to any third parties for marketing or any other purpose without your prior consent, unless required by law.

When you participate in the interactive areas of our Services, certain information you provide may be displayed to other users, such as your name, photo, comments and other information you choose to provide.



Changes to Privacy Statement

Imani Fitness Pty Ltd reserves the right to change this Privacy Statement without prior notice. Any changes to Privacy Statement will be posted on the Imani Fitness Pty Ltd website. In order to remain updated and informed on protection of Personal and Sensitive Information, we encourage users to review this Statement. If, at any time, you have questions, comments or concerns about our privacy commitment please contact us.

Access and correction of your Personal Information

The access to Personal Information that we and/or contractors hold can be obtained on request. It is at the discretion of Imani Fitness Pty Ltd to provide this information to individuals, depending upon legal circumstances. Users are entitled to tell us if they do not wish us to hold their information, we will remove all such information from our database. Individuals also have the right to ask us to correct information about them which is inaccurate, incomplete or out of date.

If you wish to seek access to or correction of personal information that Imani Fitness Pty Ltd holds about you, please contact us at info@imanifit.com. We may ask you to put your request in writing. It is important to us that the Personal Information we hold about you is accurate, complete and up to date.

Complaints

Please feel free to contact Imani Fitness Pty Ltd at any time regarding access to your information, queries relating to this privacy policy or if you feel your privacy has been breached via phone or email to our following contact point.

info@imanifit.com

0433882228

We will make all reasonable attempts to respond to your complaints or requests.

Our Services

PROGRAM PACKAGES

ICE - GROUP TRAINING

FIRE (Focused Intense Resistance Exercise)

Confidence Avalanche Academy (Body & Lifestyle Transformations)

Your Online Coach

Imani Tribe PT Business Coaching Mentorship